EVERYTHING YOU NEED TO KNOW WHEN BOOKING WITH LIBBY

Where do I start?

Libby has a 50 minute Initial Consultation via Google Meet to get you started. We then recommend a Follow Up Consultation to go through test results or re-establish goals.

Coaching Packages - how do they work?

Libby currently offers six different packages for Online Nutrition Coaching.

Coaching can only be scheduled if you have had an Initial Consultation first.

Once you purchase a package you will receive a confirmation email displaying a unique code. Simply click this code to schedule your Coaching Session. At this time you are welcome to schedule all sessions at once or refer back to that email, click the code and book in the remaining sessions as you please!

(Please note: All packages are weekly pay-as-you-go subscriptions. Your first payment will be deducted at the time of purchase, the next will come out the following week & so on.)

How do I know it’s right for me?

Libby specialises in: bloating, gas, irregular bowel movements, skin conditions, hormonal imbalances, autoimmune disorders, or any other conditions that may affect your digestion / nutrition intake affecting your overall health or body composition goals.

When can I book a Follow Up Appointment?

A follow up appointment can only be scheduled if you have had an Initial Consultation first. This appointment is designed to give you & Libby additional time to discuss things like test results, your program/s or any other questions you may have!

How can I pay the remaining balance of an appointment if I have paid a deposit?

If you do not wish to pay the full amount upfront, a $50.00 deposit is available to clients when purchasing any appointment type (excluding Coaching Packages).

Once you have completed the booking, you will receive a confirmation email. In this email there is a button to pay the outstanding balance. Libby will remind you to please pay this balance after your appointment.

Please keep this confirmation email when booking with a deposit, as this is the only way for you to pay the remaining balance.

Gift Certificates

Gift Certificates are available for purchase of any appointment type listed on the “book now” page. To purchase, simply select which appointment you would like to gift, then fill out the relevant information to receive your Gift Certificate Code via email.

You’re then given the option to print the certificate physically or send the certificate as an email to your loved one. For the person to redeem the certificate, they will simply enter the code provided when purchasing the appointment type, rather than their card details.